Privacy Policy

Hellville (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, disclosed, and safeguarded when you visit or make a purchase from www.hellville.com (the “Site”).

 

By using our Site, you consent to the practices described in this Privacy Policy.

​

1. Information We Collect

When you visit or interact with our website, we may collect the following types of information:

Personal Information

• Name

• Billing and shipping address

• Email address

• Phone number

• Payment information (processed securely by third-party payment providers)

Order Information

• Products purchased

• Order history

• Shipping details

Automatically Collected Information

• IP address

• Browser type and device information

• Pages visited and time spent on the site

• Cookies and similar tracking technologies

​

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Communicate with you regarding purchases, shipping, or customer service

• Provide order confirmations and receipts

• Improve our website, products, and customer experience

• Detect and prevent fraud or unauthorized activity

• Send promotional emails or marketing communications (you may opt out at any time)

​

3. Sharing Your Information

We do not sell, trade, or rent your personal information.

We may share your information with trusted third parties only when necessary, including:

• Payment processors

• Shipping and fulfillment providers

• Website hosting and analytics services

• Legal or regulatory authorities when required by law

All third parties are required to protect your information and use it only for authorized purposes.

​

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enable core website functionality

• Analyze website traffic and performance

• Remember your preferences

You can choose to disable cookies through your browser settings, though some features of the Site may not function properly.

​

5. Email & Marketing Communications

If you opt in to receive marketing emails, we may send you updates, promotions, and product announcements. You may unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

​

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. Payment information is encrypted and processed through secure third-party payment gateways.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

​

7. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

​

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request corrections to inaccurate information

• Withdraw consent for marketing communications

• Request deletion of your personal information, subject to legal requirement

To exercise these rights, please contact us using the information below.

 

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

​

10. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

 

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting to the Site. Your continued use of the Site constitutes acceptance of those changes.

​

12. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

 

Hellville

Email: BELLEVILLEHELLVILLE@OUTLOOK.COM

Website: www.hellville.com